Francis House accepts referrals from physicians, clergy, hospitals, home care agencies, family members and prospective residents themselves.
To refer someone to us, please email referral@francishouseny.org to reach our Care Team directly.
Candidates for Francis House residency have a terminal illness diagnosis with a prognosis of six months or less life expectancy and an illness progressing at a steady rate.
Francis House admits residents regardless of their religion, gender, age, race/national origin/ethnicity, sexual orientation or ability to pay for their care. To learn more about Francis House and our care, visit the Our Care page.
Residents are admitted into Francis House based on medical need. Those with the greatest need are offered bedrooms first, regardless of when the referral was placed. When a bedroom becomes available, each prospective resident is reviewed for eligibility and need at that time.
Meet our Referral Team
Kristie Meyer, RN
Resident Care Coordinator | kmeyer@francishouseny.orgKristie oversees the referral process by collaborating with the Intake Assessment Coordinators, oversees the admissions process by transitioning residents and families into Francis House, provides community education and support in collaboration with Mission Outreach, oversees on-call staffing, and performance management improvements and training for staff.
Deb Guancial
Assessment Coordinator | dguancial@francishouseny.orgDeb is our full-time Intake Assessment Coordinator and supports resident admissions. Deb receives referrals made to Francis House and visits with resident candidates and their families.
To refer someone to us, please email referral@francishouseny.org to reach our Care Team directly.